Shipping Policy

Shipping Policy

Thank you for shopping with www.khelya.in . We are committed to delivering your orders quickly and efficiently. Please read our shipping policy below for details on shipping times, costs, and procedures.


1. Shipping Processing Time

·       Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there is a significant delay.

·       The estimated delivery time is 2 to 7 days, which is calculated based on the selected shipping method and your shipping address. Please note that this is an estimate, and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays. We will provide you with a tracking number so you can monitor the progress of your shipment.

·       We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.

·       You need to place different orders if you wish you wish to purchase multiple items and ship to different addresses.

 


2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping Options:

  • Standard Shipping: 2-7 business days
  • Free shipping for purchase above 499Rs Anywhere in india.

International Shipping Options: We ship to select international destinations. Shipping costs and delivery times vary based on location.


3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. The tracking number will be active within 24 hours.


4. Customs, Duties, and Taxes

www.khelya.in  is not responsible for any customs duties, taxes, or fees applied to your order. All charges imposed during or after shipping are the customer’s responsibility.


5. Damages & Lost Shipments

www.khelya.in  is not liable for products damaged or lost during shipping. If you receive a damaged order, please contact the shipping carrier to file a claim. Retain all packaging and documentation when filing a claim.


6. Returns Due to Shipping Issues

If an order is returned to us due to an incorrect address or failure to collect the package, the customer will be responsible for reshipping costs.


7. Contact Us

If you have any questions about our shipping policy, please contact us at:

 Email: khelyasports@gmail.com

Phone: +91  73488 59966

Address:

No 1541, D Group Layout SG Kaval,

Annapurneshwari Nagar, Bengaluru,

Karnataka, India.

Pin Code : 560091


www.khelya.in reserves the right to modify this policy at any time.